Please be aware that if you chose to pay using Nochex the payment has to be manually confirmed and this may take up to 24 hours.

If you paid using PayPal or Nochex and have waited a reasonable amount of time please ensure you have checked any junk mail folders operated by your ISP as well as any in your mail program.

If there is still no sign please open a helpdesk ticket or email This e-mail address is being protected from spambots. You need JavaScript enabled to view it and make sure you mention your name and order number to allow us to resend your download details.